Last Updated: 02/26/2024

Welcome to HydraCare IV (https://hydracareiv.com/). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information such as:

• Name
• Contact Information (email address, phone number)
• Medical Information (as needed for intravenous therapy services)
• Billing Information

1.2 Automatically Collected Information

We may automatically collect non-personal information, including but not limited to:

• IP address
• Browser type
• Device information
• Usage patterns

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Personalizing your experience on our website
• Processing payments and transactions
• Communicating with you
• Improving our website and services
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or for the provision of our services.

4. Security

We prioritize the security of your information and employ industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

5. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings, but please note that disabling cookies may affect certain functionalities.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Your Choices

You have the right to:

• Review and correct your personal information
• Opt-out of receiving promotional communications
• Request the deletion of your account and personal information

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly address the issue.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the date of modification.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at admin@hydracareiv.com.

11. SMS Communication & Consent

By providing your phone number, you consent to receive SMS (text) messages from HydraCare IV, including but not limited to appointment reminders, promotional offers, and other relevant notifications. Message frequency may vary, and standard message and data rates may apply based on your carrier’s terms.

1. How We Use Your Information

• HydraCare IV may use your mobile number for the following purposes:
• Appointment confirmations and reminders
• Follow-up messages regarding services received
• Exclusive promotions, discounts, and wellness tips
• General customer service communication
• We will never sell, rent, or share your phone number with third parties for their marketing purposes.

2. Opt-Out & User Rights

• You can opt out of receiving SMS messages at any time by replying STOP to any text message. Once you opt out, you will no longer receive text messages from HydraCare IV.
• For additional help, reply HELP or contact our support team at book@hydracareiv.com.

3. Data Security & Compliance

• We take appropriate security measures to protect your personal information, including encryption and compliance with the Telephone Consumer Protection Act (TCPA) and 10DLC messaging regulations. However, no method of transmission over the internet or mobile networks is 100% secure.

4. Changes to SMS Communication Policy

• HydraCare IV reserves the right to update this SMS policy to comply with regulatory changes. We encourage you to review this page periodically to stay informed.